Delivery

DELIVERY & SHIPPING POLICY

Last updated - Feb 24

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should

be therefore read alongside our main Terms:
https://www.bespoke77.co.uk/pages/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping - 
We offer free Free UK Shipping on Orders Over £50 (UK ONLY)

All other shipping (UK ONLY) - 
We also offer expedited shipping at the following rates:

***CUT OFF FOR NEXT DAY DELIVERY IS 2PM*** 

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

UK Parcels are Shipped Via DHL or DPD. Large orders will be delivered by the pallet network or one of our selected courier partners. Order Cut off time for next day delivery (for in stock items) is 2pm. 

The majority of mainland UK is next day but certain areas may only be serviced by a 2 day service. For more info on delivery times please feel free to contact us. Please advise us of any special delivery requirements when placing your order (Booking References & Delivery times etc). 

Where possible please provide a contact name and telephone number if delivering to a customer, this will assist the courier should they have difficulty in delivering the goods. Following receipt of your order, confirmation of delivery will be forwarded to you.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Shipping is calculated at the checkout.

***Customs duties are the responsibility of the customer.***

For information about international shipping:  
Call us - 01462 512010

Email us -  info@bespoke77.co.uk

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. 

If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

• Shipments to APO/FPO addresses require additional processing time after delivery to the military post office
• To ensure same-day delivery, orders must be placed by 2pm EST.
• Orders only ship on business days, which are Monday - Friday.
• Not all shipping methods are available for certain items.
• Orders cannot be shipped to P.O. boxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For UK & EU consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy:

https://www.bespoke77.co.uk/pages/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone : 01462 512010

Email: info@bespoke77.co.uk

Online contact form: https://www.bespoke77.co.uk/pages/contact-us

More Delivery Info

• Orders over £50.00 FREE Standard delivery
• Standard 2 - 3 day delivery £5.95
• Next day delivery £7.95
• Saturday delivery £20.00

Non UK deliveries will be calculated at checkout.

* Next Day Service available on orders placed before 3.00pm Monday to Friday (excl. Public holidays), orders placed on Friday using our Next Day service will be delivered on Monday, orders placed on Saturday or Sunday using our Next Day service will be delivered on Tuesday.

Please note, we are unable to deliver to PO Boxes or BFPO destinations.

Next Day Service not available to the following areas:
England CA18-19, Wales Service available to all postcodes, Scotland and Scottish Isles Service available to all postcodes excluding the Scottish Isles and the following: G63, HS1-9, IV3-11, 14-28, 40-49, 51-56, 63, KA27-28, KW1-17, PA20-50, 60-78, 80-88, PH30-44, 49, 50, ZE 1-3, Northern Ireland Service available to all postcodes, Republic of Ireland Service only available for Dublin, Isle of Man Service not available, Channel Islands Service available to all postcodes, Isles of Scilly Service available to all postcodes, Isle of Wight (PO 30-41) Service available to all postcodes